We offer a 100% full refund within 10 days of your initial premium subscription purchase if you are not satisfied with MyArthIQ.
Refund requests submitted after 10 days of purchase are generally non-refundable, except under verifiable service disruptions or billing errors.
Annual plans canceled within 10 days receive a complete 100% refund. Beyond 10 days, partial prorated refunds may be evaluated on a case-by-case basis.
Promotional discount purchases and trial-to-paid conversions qualify for the standard 10-day guarantee.
3. Refund Processing & Timelines
Approved refunds are processed back to the original method of payment (UPI, Credit/Debit Card, NetBanking, or Wallet).
Refund initiation occurs within 24–48 hours of approval from our billing team.
Depending on your financial institution or bank, the refunded amount typically reflects in your bank statement within 3 to 5 business days.
You will receive an automated email confirmation with a reference transaction ID as soon as the refund is dispatched.
4. Non-Refundable Items & Add-Ons
Completed one-on-one financial advisory consultations and personalized wealth reviews once delivered.
Third-party API connection fees or automated broker integration surcharges paid to external providers.
Custom enterprise workspace setups and customized data export formats.
Excess billing adjustments caused by fraudulent payment credentials or unauthorized third-party account access prior to notification.
5. How to Request a Refund
Submit a request via email to support@myarthiq.com with the subject line 'Refund Request - [Your Registered Email]'.
Include your registered email address, subscription transaction ID, and a brief reason for your request.
Our support team will review your ticket and reply within 1 business day with the status of your refund.
